Refund Policy for Digital Products
At Ecoashakti, we are committed to ensuring our customers have a positive experience with our digital products. Please review our refund policy for a clear understanding of the terms and conditions.
- Requirements/Conditions For Returns:
Customers are eligible for a refund within 24 hours of the purchase date.
The digital product must not have been used more than 20%.
Proof of purchase is required for all refund requests.
Refunds will only be considered based on solid reasons supported by facts and figures.
- Refund Costs/Fees:
Refunds may be subject to a 25% processing fee to cover administrative costs.
This fee will be deducted from the total refund amount.
We are transparent about our charges to provide a clear understanding of the deduction.
How to Initiate/Request a Refund:
3.To initiate a refund, please follow these steps:
Provide proof of purchase (order number, email confirmation, etc.).
Contact our customer support at [connect@ecoashakti.com] with your details, reason for the refund, and supporting facts and figures.
Await confirmation from our team, and follow any provided instructions.
Additional Terms:
- All contents of our digital products are copyrighted and patented.
Users are strictly prohibited from copying, using, or reselling any content or image from the product.
Any such actions are considered illegal offenses.
- Expected Refund Timeline:
Refunds will be processed within 15 business days after approval.
The actual time may vary due to payment processor timelines and any potential delays.
Contact Information:
If you have any questions or concerns about our refund policy, please contact us at [connect@ecoashakti.com].
Team Ecoashakti